This Privacy Policy explains how KOBO Cosmetics Co., Ltd. (“KOBO,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit kobohaircare.com, contact us, or submit a project inquiry.
1. Information we collect
We may collect the information you choose to provide, including your name, work email, company or brand, company website, country or region, telephone or WhatsApp number, company type, project interests, development stage, and project details. We may also collect basic technical and source information needed to operate, protect, and understand the website, such as the page used to submit an inquiry and campaign parameters.
2. How we use information
We use information to review and respond to inquiries, assess project requirements, provide requested information, manage business relationships, improve our website and services, protect against misuse, and comply with applicable legal obligations. If you separately opt in to marketing, we may also send occasional professional haircare news or insights. You may unsubscribe at any time.
3. How we share information
We do not sell personal information. We may share it with service providers that support website hosting, email delivery, inquiry management, data security, and related business operations. These providers may process information only for the services they provide to us. We may also disclose information when required by law or to protect our rights, customers, personnel, or systems.
4. International processing
KOBO works with customers and service providers internationally. Your information may be processed in countries other than your own, where privacy laws may differ. We take reasonable steps to protect information in accordance with this Policy and applicable law.
5. Retention and security
We retain inquiry and business-contact information only for as long as reasonably needed for the purposes described above, including future project follow-up, legal compliance, and recordkeeping. We use reasonable administrative, technical, and organizational measures to protect information, but no online transmission or storage system is completely secure.
6. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or objection regarding your personal information, or to withdraw consent. To make a request, email us using the address below. We may need to verify your identity before completing a request.
7. Cookies and future updates
The website may use essential technologies required for security and functionality. If we add non-essential analytics or advertising technologies, we will update this Policy and, where required, provide an appropriate consent choice. We may also update this Policy as our website, services, or legal obligations change. The effective date above shows the latest revision.
8. Contact us
KOBO Cosmetics Co., Ltd.
Room 203, Pengjing Bldg, No. 585 Jichang Road, Baiyun District, Guangzhou, Guangdong, China
info@kobohaircare.com